What is the process for obtaining collateral information while maintaining consent?

• A. Obtain collateral information with consent, verify accuracy, and document sources.
• B. Obtain collateral information only from the parolee
• C. Ignore collateral information that contradicts self-report
• D. Share collateral information with others without consent

Answer: (A)

Collecting collateral information with consent is essential because it balances getting a fuller, more accurate picture of the parolee with protecting their rights. The process begins with obtaining informed consent that clearly states who will be contacted and for what purpose. Then you gather information from credible sources such as family, employers, treatment providers, or supervising agencies, and you verify what you receive by cross-checking with records or multiple sources. Finally, you document who was contacted, what information was obtained, and when, creating an auditable trail that supports decision-making and accountability. This approach helps corroborate self-report, reduce reliance on a single perspective, and maintain privacy and professional standards.

Choosing to rely only on the parolee, ignoring discrepancies, or sharing information without consent undermines accuracy and trust, and can violate confidentiality and legal/agency rules.