The second step of new arrivals involves which activity?

• A. Signing release forms
• B. Checking eligibility for services
• C. Completing the IEP
• D. Discuss all Fees and payment methods

Answer: (D)

In this intake sequence, the key idea is to establish the practical and financial foundation early so services can proceed smoothly. The second step is about discussing all fees and payment methods because outlining costs, payment options, and any possible waivers or aid upfront prevents misunderstandings later and helps the client plan how to access services. When clients know what they’re responsible for and how they can pay, it reduces delays caused by financial uncertainties and sets clear expectations from the start. Signing release forms typically happens early to obtain consent for information sharing, and eligibility checks or an IEP are actions that come after basic intake or apply to specific contexts; they aren’t the natural second step in the general flow of new arrivals.