Sixth Step of Program Referrals requires following proper excusal or referral.

• A. Follow proper excusal or referral
• B. Ignore the policy
• C. Cancel referrals
• D. Delay referrals

Answer: (A)

The key idea is applying the approved process for program referrals, specifically the step that ensures proper excusal or referral is carried out. Following proper excusal or referral means using the agency’s established procedures, getting any required approvals, documenting the reason and outcome, and ensuring the referral is timely and appropriate. This approach keeps referrals consistent, accountable, and compliant with policy, while also safeguarding client safety and ensuring accurate records for supervision and oversight. Deviating from this—ignoring policy, canceling referrals, or delaying them—creates gaps in service, undermines standards, and can expose the officer and agency to risk.