Fifth Goal addresses what aspect of referrals?

• A. Approving every referral
• B. Documenting non-attendance
• C. Correctly Excusing program referrals
• D. Determine program eligibility

Answer: (C)

The key idea here is how to handle referrals in a way that keeps the process efficient and appropriate. The fifth goal focuses on correctly excusing program referrals when they aren’t appropriate or feasible, rather than pushing every referral forward. This means recognizing when a referral should not proceed—due to program capacity, client readiness, safety concerns, or eligibility constraints—and documenting that decision clearly so resources aren’t wasted and records stay accurate.

Choosing this path helps maintain accountability and ensures that only suitable referrals are pursued, which is essential in coordinating services and protecting client welfare. Approving every referral ignores fit and capacity problems. Documenting non-attendance deals with tracking outcomes after referrals have been made, not with deciding whether a referral should proceed in the first place. Determining program eligibility is an important step, but the fifth goal specifically centers on the action of excusing referrals when they aren’t appropriate, not on the broader eligibility determination.